Towerlight Health and Wellness is committed to protecting your privacy and providing care in a safe, respectful, and professional environment. This page summarizes key rights and expectations for patients. For complete details, please review the practice’s full Notice of Privacy Practices.
Your health information is confidential and protected. Records and treatment information are not released without your authorization unless disclosure is allowed or required by law.
You may request access to your medical records or ask that records be sent to another provider. A written authorization may be required before records can be released.
Please attend appointments on time and contact the practice as early as possible if you need to cancel or reschedule. Repeated missed appointments may affect your ability to continue care with the practice.For non-urgent questions, please use the patient portal or contact the office. For emergencies or immediate safety concerns, call 911 or go to the nearest emergency room.
Patients are expected to provide accurate and complete information, update contact and insurance information promptly, follow practice policies, and ask questions when instructions are unclear.Patients are also expected to treat staff, providers, and other patients with respect. Disruptive, threatening, or harmful behavior may affect the ability to continue care.
If you have questions about your privacy rights, medical records, or practice expectations, please contact Towerlight Health and Wellness via the methods below.