Information for Current (and former) Patients

This area is designed for current patients and brings together useful information related to ongoing care at THW. It includes resources that support follow-up visits, care coordination, and common questions that come up between appointments.

REFILL REQUESTS:

If you are a current active patient who has been seen by a provider at Towerlight Health and Wellness, you may request a refill of your medication through the Patient Portal link above.

We will only contact you if your refill request is denied. While we do try to approve refills as soon as possible, please allow at least 72 business hours for refill requests to be filled. This excludes weekends and Massachusetts state holidays.

Please check with your pharmacy to see if you have a medication “on hold” in the computer or refilled and ready for pick up first if you are unsure if you need a refill.

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Insurance and Billing

Insurances Accepted, Billing and Payment Information

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Medical Records

Information regarding requesting or sending medical records.

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Laboratory Testing

Get more information on completing your lab testing or obtaining your lab records.

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Patient Rights and Expectations

Your rights and your responsibilities as a patient